CPDG Engineering

Support

Contact help@cpdgengineering.com for account, drawing and data requests. Include the project name, what you were trying to do, what happened and the approximate time. Never send passwords, verification/reset links or API keys.

Support is monitored on business days. We aim to acknowledge requests within five business days; resolution time depends on the issue. This is not an emergency service. Report inaccessible drawings, persistent save failures or suspected unauthorized access promptly.

To close an account or request data export/deletion, contact support. We verify identity and company authority and confirm the scope before changing shared data. We aim to complete verified deletion requests within 30 calendar days or explain delays and retained records. Historical encrypted backups expire separately as described in the privacy notice.

Terms and privacy

Read our terms of use and privacy policy for service and data-handling details.